Always be in the know about the
The terms “you” and “your” refer to the user of the QuGoMeta App. The term “Services” refers to any services offered by QuGoMeta whether on the QuGoMeta App or otherwise.
The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or in the case of a natural person, any relative (as such term is defined in the Companies Act, 1957 and Companies Act, 2013 to the extent applicable) of such person.
Please read this Policy before using the Platform or submitting any personal information to the Platform.
By using the QuGoMeta Platform and the Services, you agree and consent to the collection,
transfer, use, storage, disclosure and sharing of your information as described and collected by us
in accordance with this Policy. If you do not agree with the Policy, please do not use or access
the QuGoMeta Platform.
We will update the policy once the Platform is completely migrated to Blockchain. Any changes will be posted on this page. If we make any significant changes to this Policy, we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on the Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
We might collect your Name, Email, Phone, Address, IP Address.
We might collect your billing name and billing address when you buy a product/service. We NEVER collect your credit card number or credit card expiry date or details pertaining to your credit card on our website. Any financial information will be obtained and processed by our online Payment Gateway partner Cashfree Payments India Pvt. Ltd.
We collect information you post in a public space on Platform or on a third-party social media site belonging to QuGoMeta.
We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of Services you requested or provide, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details.
We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of platform. We might collect this as a part of a survey also.
For the sake of App analysis and improvement, we might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you when you register on Platform. We also collect information if you post a comment on the Platform or ask us a question through phone or email or any other source of communication.
We use tracking tools like Google Analytics, Google Webmaster, Google Cookies for collecting information about your usage of Platform.
We may receive information about you from third parties, such as other users, partners (including ad partners, analytics providers, search information providers), or our affiliated companies or if you use any of the other websites/apps we operate or the other services we provide. Users of our Ad Services and other third-parties may share information with us such as the cookie ID, device ID, or demographic or interest data, and information about content viewed
or actions taken on a third-party website, online services or apps. For example, users of our Ad Services may also be able to share customer list information (e.g. email or phone number) with us to create customized audience segments for their ad campaigns.
We might use the information you provide to contact you for confirmation of a purchase on Platform or for other promotional purposes.
We might use the information you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.
We might use your information to confirm your registration for rendering services we offer.
We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We might also use your information to understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries and to generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We may use your information to provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services.
We may use your information to protect our company, our customers or our Platform.
We might send you information about special promotions or offers from any of our vendors. We might also tell you about new features or products or enroll you in our newsletter. These might be our own offers or products, or third-party offers or products we think you might find interesting. We may use the information to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
We might send you emails or SMS about your account or purchase of our product.
We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation. We analyze the log files of our Platform that may contain Internet Protocol (IP) addresses browser type and language, Internet Service Provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the platform, to learn about user behavior, to improve our product and services, and to gather demographic information about our user base as a whole.
We may share your order information with our Restaurant Partners, Delivery Partners, and other service providers or business partners, such as payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyze and improve the use of Services, to process and collect payments. We may also use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. Some vendors may be located outside of India.
This is against the core value that QuGoMeta stands for and we will not do it.
While you place a request to order through the Platform, your information is provided to us and to the vendors with whom you may choose to order. In order to facilitate your online order processing, we provide your information to those vendors in a simple manner as if you had made a goods/products/food order directly with the vendors. If you provide a mobile phone number, Platform may send you text messages regarding the orders delivery status.
We may also share it if a government agency or investigatory body or other companies assisting us, requests when we are:
For example, if part of our business is sold we may give our customer list as part of that transaction. We may also share your information with any present or future member of our “Group” (as defined above) or affiliates for our internal business purposes.
We may share your information other than as described in this Policy if we notify you and you consent to the sharing.
A Pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity ona webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine
whether the message has been opened and for other analytics.
We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard. You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Platform, you are responsible for keeping these details confidential. We request you not to share your password with anyone.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email firstname.lastname@example.org. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
In accordance with Information Technology Act 2000 and rules made and applicable there under, the name and contact details of the Grievance Officer are provided below:
QuGoMeta Grievance Officer
Quinta Systems Private Limited
7/3, 3rd Floor, Jeet Dynasty, Swamy Vivekananda Road, Nagavarapalya, Bengaluru, Karnataka 560093
Email Address: email@example.com
Further, please note that the platform stores your data with the cloud platform of ESDS, which may store this data on their servers located in India. ESDS has security measures in place to protect the loss, misuse and alternation of the information, details of which are available at their website.
If you have any queries relating to the processing or usage of information provided by you in connection with this policy or other privacy concerns, you can emails us at firstname.lastname@example.org.